Our team

Stephen Ellis

CEO

Steve conceived the idea of Custom Home Care Ltd. when his mother required more help to remain independent at home. Steve is an established company director with over twenty years' experience in competitive business management (Autotronix) and quality bespoke customer service. With his expertise prized in the Sheffield area, Steve possesses the strength of business knowledge and a solid understanding of what makes a company flourish.

 

To help him build his vision, Steve has gathered experienced individuals from the care and business sectors who share his enthusiasm for creating a caring, client focused domiciliary care company.

 

Steve wants to shake up the industry and make sure the client is truly put first by developing new strategies in domiciliary care and the way in which a typical domiciliary care business is run.

Coral Grant

Registered Manager

For over 30 years, Coral worked in hairdressing, but was dissatisfied and wanted to give more to her career and the community. By chance, a friend suggested she tried working in care. She took the plung. Coral says this was one of the best decisions she has ever made. 

 

After working for 6 years for 2 other care companies, Coral was approached by our CEO, Steve, who explained his vision to her. Coral was intrigued and hooked, joining the company in June 2015 .

 

Coral has studied many aspects of Domiciliary Care in depth, including:

  • End of Life care
  • Dementia care
  • Mental Capacity
  • Infection Control
  • Medication
  • Health and Safety
  • Fire Safety
  • First Aid
  • Safeguarding
  • Continence care
  • Food Hygiene
  • PEG feeding
  • Moving and Handling
  • NVQ Level 3.

She has completed a number of Train the Trainer courses qualifying her to teacj new and existing carers:

  • All mandatory care units
  • Moving and Handling
  • Medication Training
  • Health and Safety
  • Fire Safety.

From 2015 to late 2022, Coral played a vital role in the company as the Quality Assurance Manager. She began an NVQ Level 5 in Leadership for Health and Social Care as part of her personal development. In March 2023, Coral was approved by the CQC as our Registered Manager. 

 

Coral believes a 'hands on' approach is vital to maintain the high standards required to deliver and promote quality care.

Katia Davis

Business Administrator

Katia was first approached by her cousin, Steve, in May 2014 when her Aunt needed help at home. Being a successful businessman, and wanting the best for his mother, Steve felt if they put their heads together they could develop a domiciliary care company to benefit people in the same situation as his mother. 

 

Katia has worked in the business administration field for over 18 years and holds an NVQ Level 3 in Business & Administration as well as an Advanced Level Apprenticeship in Business & Administration in the Business Skills Sector.

 

While Katia does not work out in the field, she has completed the Care Certificate. 

 

She holds a BA (Hons I) from the University of Sydney, Australia.

 

Having been diagnosed with rheumatoid arthritis in her mid 20s and now 47, she has a personal understanding of the difficulties and frustrations when you are unable to do some of the simple day to day activities most people take for granted. Katia is excited about offering a well-structured and caring domiciliary service. 

Latest CQC review: 3 March 2022

Custom Home Care Ltd.

560 City Road

Norfolk Park

Sheffield

S2 1GE

Phone: 0114 275 9703

wecare@customhomecare.org

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